Last updated on 01.06.2023

Last updated on 01.06.2023

Bintense.au is owned and operated by Digitex Corp Pty Ltd ACN 643 966 250 (Unit 2, 15-17 Featherstone Place, Adelaide SA 5000), Digital Currencies Exchange DCE No. 100713696-001 (“Digitex”, “we, “us”, or “our”).

Digitex is dedicated to upholding a culture of transparency and openness in its business operations, in strict alignment with regulatory mandates. Our unwavering commitment is to comply comprehensively with all relevant anti-money laundering, sanctions, and statutory obligations. To ensure this, we have established stringent rules that guide our actions, effectively managing the risks associated with money laundering and terrorist financing. Our obligations encompass thorough compliance framework, customer due diligence, customer identification and verification before providing any designated services.

The purpose of those policies is to effectively combat money laundering and terrorist financing (AML / CTF) on our exchange by properly identifying actual users of our accounts and supervising their transactions. We shall identify and cease transactions made not only to purchase/sell a cryptocurrency but made mainly to hide the criminal origin of money, illegal finance activity or other unlawful behaviours.

Specific provisions of our policies are confidential and for internal use only to prevent their avoidance by dishonest or fraudulent users. We would like to introduce to you some of the general rules and stipulations of our policies which directly concern you and affect the services we render.

USER’S IDENTIFICATION

In the first place, we are obliged to identify, beyond a reasonable doubt, the identity of persons enabled to do transactions on our exchange. This is why we collect ID scans, which verify authenticity with professional external providers’ special software.

We require completing an automated identity check or ID document in order to preclude the possibility of using your documents by someone else. Verification of your likeness to the photo from your ID is made with the use of special software of professional external providers or, in case of doubts, done manually by our customer support services.

In case of any doubts, our customer support team will contact you to explain any concerns and solve the issues that arise.

If we cannot determine, beyond a reasonable doubt, that the documents you provided belong to you and are authentic, we won’t be able to let you execute any transactions.

USER’S IDENTIFICATION – COMPANIES

In the case of all legal entities (companies), the procedure is more stringent and depends on the company’s structure, country, etc. Primarily, we need to establish who is the owner of the company, who can represent it, where the company is based and what is the company’s business.

Since standards regarding governmental documentation of legal entities are different in each country, verifying such users is done “manually” and is considerably more time-consuming.

TRANSACTIONS MONITORING AND SUPERVISION

Using our proprietary software, we also analyse all transactions on our exchange, looking for suspicious and unusual behaviour. Such selected transactions are analysed by our AML specialists and evaluated if they do not provide significant AML / CTF risks or if they need to be ceased and clarified with the User.

ADDITIONAL VERIFICATION

Our AML / CTF verification duties also increase when your trade volume rises. The same happens when your transactions are “flagged” as suspicious or unusual or our verification of your results qualifying you as a person imposing significant AML / CTF risk.

In such cases, we can require additional documentation proving your real, exact place of residence, education, occupation, as well as the source of money you are using on the exchange.

Unfortunately, If our AML specialists decide information received from you doesn’t clarify our doubts, we will be obliged to end our cooperation with you or even report your transactions to the relevant authorities.

In terms of the provision of the policy of the Anti-Money Laundering Act and our Terms of Service of the licensed financial institution, the update of the KYC documents for all accounts is carried out at periodic intervals. The customer account requires a KYC update once in 6 (six) months, and you will be requested to submit the KYC documents to keep your account active. If KYC still needs to be updated by submitting the documents, Digitex may opt to freeze/close the account without further notice. In this case, when you decide to use our service again, you will have to register a new account and submit your full KYC documentation at that moment.

BASIC AM / CTF RULES

Our operating rules include inter alia as follows:

Digitex Corp Pty Ltd (Bintense.au) does not accept cash deposits or cash withdrawals.

Digitex Corp Pty Ltd (Bintense.au) does not accept any third parties’ deposits on the user’s account, managing the account on behalf of somebody, joint or shared accounts, etc.

Digitex Corp Pty Ltd (Bintense.au) provides its buy/sell service only to customers’ own personal wallet addresses.

Digitex Corp Pty Ltd (Bintense.au) does not allow any exceptions in the field of documentation required from users.

Digitex Corp Pty Ltd (Bintense.au) reserves the right to refuse to process the User’s transaction at any time in case of suspicion of AML / CTF risk.

In accordance with international law, we are not obliged (or even forbidden) to inform our clients if we report their behaviours as suspicious to relevant authorities.

SANCTIONED COUNTRIES

In accordance with our policies, we do not open accounts when your trade volume rises, and our AML / CTF verification duties also increase. The same happens when your transactions are “flagged” as suspicious or unusual or our verification of your results qualify you as a person imposing significant AML / CTF risk. And do not process transactions for citizens and residents of, as well as people staying in, countries where transactions are prohibited by international sanctions or their internal law regulations or countries based on various criteria selected by our AML team (for example, Corruption Perceptions Index by Transparency International, FATF warnings, countries with weak anti-money laundering and terrorist financing regimes determined by European Commission), impose high AML / CTF high risk.

CURRENTLY, THESE COUNTRIES ARE:

Afghanistan, Albania, Algeria, Bahamas, Barbados, Belarus, Bosnia and Herzegovina, Botswana, Burkina Faso, Burundi, Cambodia, Cayman Islands, Central African Republic, China, Congo, Cuba, Democratic Republic of Congo, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guinea Bissau, Haiti, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kyrgyzstan, Lebanon, Libya, Mali, Malta, Maynmar, Morocco, Mozambique, Niger, Nigeria, Nicaragua, Pakistan, Palestine Territory,  Panama, Philippines, Puerto Rico, Russia, Senegal, Serbia, Somalia, South Sudan, Sudan, Saudi Arabia, Syria, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, Uzbekistan, United States, Venezuela, Virgin Islands U.S., Yemen, Zimbabwe.

TIERS OF KYC VERIFICATION

When your trade volume rises, AML / CTF risk also increases, so we have to introduce proper safety and verification procedures. As a result, we introduced two Tier verification system based on the general rule that the more money (or cryptocurrencies) you deposit or want to withdraw, the more information about you and your funds we need to exclude AML / CTF risks (as we are required by law).

You should remember that this model is a result of the work and experience of our AML team and can be changed as the legal requirements of countries change as well as a result of gaining new knowledge and experience. In particular transition, limits may change due to periodical audits and verification of the efficiency of our procedures. We will keep you updated if any changes would influence your situation.

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